Shipping & Delivery

Our estimated Delivery time=Processing Time + Production Time+Shipping Time.

Shipping Methods & Shipping Time:

*DHL Express cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Free Standard Shipping method.

You can make a choice of different transportation methods for your personal situation.
Our order processing time and production time are fixed.

Processing Time:

Processing Time: The estimated time it takes to process your order. Normally 1-2 Business Days.(Problem orders will be delayed about 3 days)

Production Time：

Because all of our items are new and not hoarded items, we begin making them for you when you place your order with a 7-15 day lead time.

Please note that the above shipping times are estimates quoted by our courier companies, so NOVAJEW cannot be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Novajew will do our best to limit any inconveniences that may arise.